cxengage-javascript-sdk.modules.reporting
add-stat-subscription
(add-stat-subscription & args__9078__auto__)
bulk-add-stat-subscription
(bulk-add-stat-subscription & args__9078__auto__)
Adds multiple statisitics to the polling batch requests and automatically initiates a batch request when the stats have been added.
Returns the list the ids for the stats that were added (in the same order they were passed in)
CxEngage.reporting.bulkAddStatSubscription({
queries: {{array of stat objects}}
});
Stat Objects:
{statistic: {{stat-name}},
queueId: {{uuid}}, <Optional>
resourceId: {{uuid}}, <Optional>
statId: {{uuid}} <Optional>}
Possible errors: - Reporting: 12000 (on cxengage/reporting/batch-response topic)
bulk-remove-stat-subscription
(bulk-remove-stat-subscription & args__9078__auto__)
Removed multiple statistics from the polling batch requests.
Returns all of the stats that are being polled on after the removal.
CxEngage.reporting.bulkRemoveStatSubscription({
statIds: {{array of statId}}
});
bulk-stat-query
(bulk-stat-query & args__9078__auto__)
get-available-stats
(get-available-stats & args__9078__auto__)
get-capacity
(get-capacity & args__9078__auto__)
get-contact-interaction-history
(get-contact-interaction-history & args__9078__auto__)
get-crm-interactions
(get-crm-interactions & args__9078__auto__)
get-email-transcripts
(get-email-transcripts & args__9078__auto__)
CxEngage.reporting.getEmailTranscripts({
interactionId: {{uuid}}, (required)
tenantId: {{uuid}} (optional)
});
Fetches a list of all email artifacts for the provided interaction-id
Topic: cxengage/interactions/email/transcript-received
Possible Errors: - [Entities: 11027](/cxengage-javascript-sdk.domain.errors.html#var-failed-to-get-artifacts-err - [Entities: 10009](/cxengage-javascript-sdk.domain.errors.html#var-failed-to-get-email-transcripts-err
get-interaction
(get-interaction & args__9078__auto__)
get-transcripts
(get-transcripts & args__9078__auto__)
remove-stat-subscription
(remove-stat-subscription & args__9078__auto__)
stat-query
(stat-query & args__9078__auto__)
trigger-batch
(trigger-batch & args__9078__auto__)